Friday, September 16, 2016

Kudos to Jimenez, Borunda, Juarez, & Hearing Reps

Sometimes clients call a worker's supervisor to say a few words of appreciation about their worker. Here are a few:

Brenda Dominguez reports that a client to acknowledge great customer service from Corina Jimenez. The client said Corina made her feel like she cared about her as an individual, helped her feel relaxed, went above and beyond in helping her with her needs and questions, and shared other resources to help meet her needs.

A client called to specifically give kudos to Jeannie Borunda for excellent service, reporting that Jeannie was wonderful, kind, helpful and patient in explaining the next steps for recertification.

Another client called to say how appreciative she was of the help and kindness that Angel Juarez showed to her.

Sometimes it's a note from a community partner. An Administrative Law Judge recently stated that Santa Barbara County DSS Hearing Rep SOPs are the best-written and best-prepared of all counties.