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| Adriana Villagrana |
Hi Adriana. I just listened to a voice message left from a client you assisted today. [Client] called and had some amazing things to say about you. She commented that you provided excellent and personable service as she completed her Medi-Cal renewal with you. You were very knowledgeable and made sure to review her case to give her accurate information. She said you demonstrated integrity in the work you do. She said you are an excellent employee and she wanted to make it known to your supervisor and peers how well you did. I know what a great team member you are and agree 100% with all her comments. Thank you for the great representation you are of our department. Keep up the good work!