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| Lupe Desales |
I want to share with you a “thank you” message I just received from a caller.
Mr. [Client] wanted to make sure that a supervisor heard about his experience calling our office and speaking with one of your teammates, Lupe Desales. He described Lupe as being “kind and knowledgeable, an asset to your organization” and one of the most pleasant calls he has had in a long time. Mr. [Client] has a special-needs child, which makes him value people that show kindness, and he thought it was important that Lupe be recognized for these actions.
Lupe, keep up the great work. I am proud to have you on our team!