In an effort to improve our clients’ experience and improve our online resources, we have added many of the most frequently used forms for the CalWORKs, CalFresh, and Medi-Cal programs to our public-facing website, sbcDSS.org! Please spread the word about this new self-service feature with your clients.
Clients can navigate to the forms by clicking More > Frequently Used Forms. Or you can give them this direct link: http://countyofsb.org/dss/services/forms.sbc. The forms are organized alphabetically, and nearly all of them are available in both English and Spanish.
Most have been converted into PDF fillable forms that desktop/laptop computer users can type right into if desired. Most desktop/laptop browsers, such as Chrome, permit this without downloading anything extra.
Most clients will print the form, sign it, snap a photo of it and send us the photo via OCTOPUS (DSSoctopus.com). Easy!
What if the client doesn't have a printer, or only has a mobile device? If that's the case, and the client is not tech-savvy, then it's best to just send them a paper form. But if they are tech-savvy and up for a learning adventure, then it is also possible to complete, sign, and send us a form without a printer or pen...read on to learn how.
- Download the appropriate free Adobe application: Acrobat Reader for desktop/laptop, or Fill & Sign for mobile.
- Open the form in the application, and fill out the form. Note: Fillable forms often don't show up as fillable on mobile, but Fill & Sign overcomes this with a feature that can automatically add new fillable fields wherever a blank or checkbox appears on the form.
- Use the the application's Signature function to sign the form. This feature lets you draw your signature with your finger if your device has a touchscreen, or with a mouse if it doesn't.
- Use the application's Print to PDF function to save the completed and signed form. Note: in Acrobat the Save function will just save the blank form, so you need to use the Print to PDF function instead.
- Go to OCTOPUS, answer the questions, attach the PDF file, and send.