By Patty Cansino-Manriquez, BSC Eligibility Supervisor
Just wanted to relay a message I received from client [name redacted]. She stated that you were most kind and professional and that you helped her immensely with her questions regarding her Medi-Cal renewal. She wanted to commend you for that and let your supervisors know that you were a great help.
Thank you, Vanessa, for providing excellent customer service to our clients.