by Maria Guerrero, Supervisor, BSC
I had a voicemail from an AR [name]. She wanted to thank us for employing Yvonne Flores, who has gone above and beyond to help a mutual client. She said Yvonne is patient and very professional and really took the time to research the information they needed. She was very thankful for all the help. Thank you, Yvonne, for being an example of excellent customer service!