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| OCTOPUS lets clients send documents instantly |
Your CalFresh, MediCal, General Relief, and CalWORKs clients / applicants can now send documents electronically to Santa Barbara County DSS—either from a computer, or by taking a picture and sending it from their smartphone or tablet! There are three ways to do it:
- Visit OCTOPUS at dssoctopus.com. (Or click any “submit documents” link on the DSS public website at sbcdss.org). No login is needed. Clients can send documents and/or questions about their case.
- GetCalFresh.org users can visit getcalfresh.org/docs. It works similar to Octopus: no login is required.
- MyBCW users can visit mybenefitscalwin.org and log in to their account to send documents.
Documents are processed by AOPs and forwarded to the appropriate workers and/or cases in much the same way as documents received in the traditional way.
In late May, we provided training on all three systems to staff countywide. Want a refresher? You can view the slide show from that training here.