by Lina Bickel, BSC Division Chief
Angel, once again a client you served made sure to let us know that you provided extraordinary service in assisting with their case. The client noted that you went above and beyond and that you represent our department well. This does not surprise me, as I know your work and customer service skills to be stellar, but it always makes my day to hear this kind of praise from those we serve. Thank you for the excellence you bring to work every day! I am grateful to have you on our team.