by Julisa Sahagun, BSC Supervisor
Christina, thank you so much for representing our department so well! I am very proud of you and grateful that you are part of our team. I received a voicemail message from an authorized representative who was calling on behalf of a client. He wanted me to know how much he appreciates your hard work and dedication. He wanted to thank you for calling him back, following through and explaining in detail the process on their case. He was very appreciative of your assistance and consideration since he has been dealing with this issue since the beginning of the year.
It really says something when a client wants to make sure we know about good service they received, and this voicemail message made my day! Thanks again!