Diana Alvarado is super helpful

By Grigor Arzumanyan, Division Chief

Diana, thank you and kudos for the terrific customer interaction and resolution. I received a voicemail from the customer you helped today to resolve her Medi-Cal discontinuance. Transcript of the voicemail:

"Diana was super helpful. My case was a mess. I would never have figured it out. She took her time and resolved my concerns. Super thankful to her."